The Internet Electrical Store
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I bought a Varilight Matt Chrome…
I bought a Varilight Matt Chrome Classic V-Pro IR 2 Gang 2 x 100W LED Multi-Way Remote/Touch Control Dimmer Master Unit on 12 January 2022. I also bought the associated remote control for the dimmer. The dimmer and the remote control were easy to set up. I used them to control remotely the lighting in my TV room, rather than having to get out of my seat and manually adjust the original rotary dimmer. This dimmer worked perfectly for about 3 months when one of the dimmer gangs failed. I reported this breakdown to the seller, the Internet Retailer Limited. I was asked to provide video evidence of this failure, and on doing so was sent a replacement unit within a few days. Customer service at this company was at all times very helpful and supportive.