Amber Electric
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Overcharging and threatening
Amber overcharged my May billing 3 times of my monthly bill. Imagine these 2 consecutive days, May 7 for $52.98 and May 8 for $156.98. Whereas my daily usage is maximum $6. I complained and asked for them to do the needful adjustments so that I can pay my legitimate bill. I sent emails but my complain was not addressed. They (Hugh-Head of Operations and Jordan-Amber Electric Team) emailed me backed without any solution to the problem but the email was all about threat that if I do not pay the overdue they will refer it to a third party, which they already did, and said that eventually it will ruin my credit standing. They also have the guts to say that I'm not replying to them but the truth is they do not have their own email addresses. Every time that I am replying to the emails I received from these 2 people, it's the same email address (infoatamberdotcomdotau) then afterwards I will receive another computer generated message. Very disappointing.