Optima Legal
Read all reviews for Optima Legal →
If I could give it 0 I would.
If I could give it 0 I would. Logging in is a pain, no matter how many times you say device is trusted, you have to use OTP, if you come out of the screen, you have to log in again! Documents Property questionnaire would not work, got server error each time, have been trying to resolve it for nearly two weeks. Customer service Non-existent! The number takes you to a switchboard, first person said he was putting me through to someone who could help then hung up the phone, second person kindly offered to chase up my messages for help. Finally got a response to a message asking me to upload screenshots of the error with no explanation on how to do this, trawled through entire website looking for how to do it, raised another message asking how to do this, no response! Now sent another message asking how to upload the screenshots and a chase message due to lack of response. Honestly why are banks still using this service, it’s appalling and doesn’t care about the customer