Halfords Retail
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Friendly and respectful experience
Ian from the Cambridge Newmarket Road store went above and beyond to make me feel a valued customer today. A couple of years ago I had a poor experience from a sexist member of staff at this store so I was nervous to go again, but Ian was very friendly and respectful, engaged in helpful conversation and explained things to me as a person regardless of my gender. I left feeling uplifted and will very happily return as a result.