Home Instead Senior Care
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Over priced and underperforming
We were prepared to pay their extortionate fees as we assumed the service would represent the overpriced £33/hr but I gradually realised agreed chores were continually not being done despite being assured this issue would be addressed. They also attempted to overcharge us so check your invoices! Another issue was the management not allowing enough time for carers to get from one job to another so I don’t necessarily blame the individual carers as most of them seemed pleasant and caring.