Reiss
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Shipping to Australia - duties payable and pathetic customer service
I have just had the exact same issue as Eileen the reviewer below noted already. You place multiple orders so you don’t go over the Australian duties limits. Yet Reiss send in one order and I was hit with a $420 duties bill. Like Eileen - I contact Reiss (multiple times) and managers won’t take your call and hide behind front line staff. You have to wait till they receive the items back and then you need to reorder - if things are still available. So what should be an easy experience is pathetic. In short - quality is getting poorer, customer service is non existent and do yourself a favour and find alternatives. Not worth your time and frustration.