Warner Leisure Hotels
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One star is an overstatement.
One star is an overstatement. Just stayed at Haythrop Park hotel. When I booked I was told that the “activities” i.e Archery, clay pigeon shooting, laser pistol shooting were all available and once I paid I would get an email to direct me to the site to do this. I was not told that I would be considered a “late booking” so I could not book anything on line. When I telephoned their central office I was told that I should not worry as the hotel had plenty of availability on the day when we arrive and it would all be available. More fabrication. When we arrived we were told that nothing was available through our stay by a very officious lady calling herself the manager. We were treated like Oliver Twist asking for more. When I insisted on speaking to the general manager he showed the same attitude and offered no help. It seems that the staff are only interested in getting our money and will tell any story to get it. I, my wife and our friends literally feel conned at being given such blatantly untrue stories and being treated as naughty children. Only the waiting staff in the restaurant showed any desire to assist. Once bitten twice shy. Even one star is an overstatement. We were even told that unless we were out of our room by 10 on our day of departure it would be locked and we would be denied entry. NEVER in any country has this happened to us. Anyone thinking of booking - take care. Alan Blane