Home Instead Senior Care
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A very nasty contract
So my mother had 7 visits (7 hours of care) and was charged £992. The catch is the contract. My mother had a fall and ended up in hospital. At that time we didn’t know whether she would return home of go to a care home. As it turned out she has ended up in a care home. Home instead want 4 weeks’ notice to cancel. I can understand that some notice period would be required, but ending up in hospital was not her fault and 4 weeks is ridiculously excessive. AVOID THIS COMPANY AT ALL COSTS unless you know exactly when you want to give them notice – which you won’t know of course until something happens. They have a very nice office by the way, no doubt funded by care that they are not providing