Freebird Airlines
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Whatsapp chat help is much better than phone support!
I called the customer service number 90-2423495747. It just rang and rang, no answer. Then I saw a link to their Chat on WhatsApp with +90 536 271 76 62. I received an immediate reply from a nice man named Engin! I needed to change the name of my reservation. Engin asked me for the pertinent personal information and photos of our passports. He went to work immediately and got all my needs taken care of. He stayed with me until the end when my boarding passes were issued. When speaking with customer care on the phone, there are often language problems, background noise, and getting disconnect prematurely. With Engin online, none of that was an issue. I love the Whatsapp chat help feature of Freebird. And Engin was great!!!