Firefly Car Rental
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Firefly in Alicante airport, wont give deposit back :(
I rented a car in Alicante through Norwegian Airlines and payed in advance. When in Alicante airport the young lady at Firefly was very friendly and helpful. I said no thanks to extra insurance, I have all that in my insurance her in Denmark, no need to buy extra. She told me that I had to pay 305 € as a depositum if something happened to the car and I would get the money back on my creditcard when I delivered the car in good condition, as I did. Nothing happened to the car. I only got 149,83 € back!! I talked to the office in Alicante and the man I talked to said something about because I paid with creditcard no other opsiones was possible, I had to pay insurance!!! That was not what the young lady said to me, I had to give my signals out for every insurance i didn´t want. So that was very clear that I did not wanted any insurance. I will try to phone to another phonnumber tomorrow and se if they are going to pay me the rest of the deposit.