Available Car
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Half hearted car checks and repairs.
2 weeks ago I collected my Range Rover Evoque, I absolutely love the car it’s gorgeous. I was going to let a few things slide and get sorted myself but then there was a fault with the display screen, this topped it off. On collection the car had apparently been valeted, if it had been valeted they did an awful job. There was smears all over the display screen and AC unit, there was plastic car covers left over the drivers seat and rubbish left in the back. I cleared this up and didn’t make a big deal. When getting out of the drivers side I heard a crunch which came from the seat. The casing on the chair had snapped, upon inspection I could see black glue from where it had been “hidden and repaired” as if no one will ever notice. I also asked if they could sort the rusting brake calipers out as they looked awful and was told they probably won’t do it as it’s cosmetic, again i let this slide as I wanted to get them painted anyway. 2 weeks later the display screen started to glitch/roll and then eventually go off completely. I tried a hard reset and nothing worked. I then rang available car to get it booked in to be looked at. The day it was due to be checked the screen miraculously came back on, I took it to be checked just in case it happened again. Whilst it was being checked they found ANOTHER problem, the drivers footwell is drenched with water, they suspect a AC leak. Now I am just shy off £400 a month with extended warranty, you do not expect a car that has been “thoroughly checked” to be going back for repairs after 2 weeks. Darren from after sales has been brilliant, he’s sorted out my “glued” drivers chair casings and ordered a new part which may I add should have been done from the start. Although I’ve got to wait nearly 3 weeks for any repairs to start.