Consultiv Utilities
Read all reviews for Consultiv Utilities →
Lead up the garden path
Ian Edwards sorted out my commerical electricity contract back in February 2022 and has stuck me with Pozitive Energy who are the biggest bunch of jokers I have had the misfortune to deal with. When I have emailed Ian to confirm details he decided not to reply to my query so all the nonsense I was fed about how they would deal with any issues was total dishonesty. Stick with the big 6 companies as all these little electric companies are staffed by incompetent individuals who cannot even respond to a simple query with evidence. In response to the reply I emailed Ian Edwards directly who claimed he hadn't ignored my last contact and someone else is now 'managing my account.' No one is managing my account, you have set me up with a bunch of cowboys and caused me untold stress despite me making it clear I wanted good customer service and no stress. I think you are missing the point that you have stitched me up with an appalling contract for 4 years, thankfully I have now given up my lease so I will be free of this mess in a few months but you have added another layer of stress to my situation. I won't be emailing you, I have now made a formal complaint to Pozitive and as you have clearly researched my account you could have contacted me direct rather than an PR exercise on here to try and save face.