RedAwning Vacation Rentals
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Customer Service Nice - However Disorganized Communication
Everyone I spoke to was very nice, however I wish RedAwning the the property management company would communicate better about charging clients. I was originally told that the property management company would charge my card 30 days before the rental date, and RedAwning (to my surprise) charged me over a month early. Then I received a call from the property management company trying to collect the dues and I had to explain to them that I already paid RedAwning which required them to call RedAwning to confirm. Just not a great customer experience.