Hulala Home Inc
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My $2000 desk is MIA
This is one of the most expensive items in this site. I ordered it, it was shipped, I placed very close attention to its progress, it was delivered. Except, it wasn’t delivered to me. The desk was delivered and was signed for by someone unknown to me. I checked my order to make sure I had the correct address and it did. Promptly called Hulala Home and the rep says “Oh, the item was delivered to their partner who was to provide white glove service to install the desk”. What?!? Nowhere on the site and through the purchase process was there a mention of any “white glove” service, this is very odd. So I ask for the name and number of this entity that has my desk and I get “it’ll take us 48 hours to get you that information”. After paying $2000 for a desk, I don’t think it’s unreasonable for me to want to know where my supposedly “delivered” desk is at.