Alice is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 1.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
Read all reviews for VOXI Mobile →
Unlimited social media doesn't seem true - my social media usage keeps getting included in my general data usage and therefore using up my data and meaning I have to buy more data in addition to my plan. Their whole USP is that social media usage is 'unlimited' but this doesn't seem to be the case - don't recommend.
Read all reviews for VOXI Mobile →
Awful customer service and plan. Customer service used to be good but now it's bey poor with lots of copy and paste answers where they don't actually read the issues you are having. They also don't have a contact number to ring on so you HAVE to deal with the poor customer service online. Also I got a plan with 60gb and they are telling me I have ran out of data even though this isn't true when looking at my usage. When I tried to raise this with CS they wouldn't address this. Also the "perks" (in quotation marks as they are hardly perks) are very poor compared to other providers. Also the free social data seems like a con - quite from CS when I said social data was being included in my overall usage - "for you to enjoy unlimited social media data whilst using WhatsApp means you should have normal data for it to work and that depletes your data.". So basically saying that using WhatsApp (which is meant to be free data), will in fact actually deplete it.