Reiss
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Shocking customer service
Shocking customer service I order an item online and picked it up in store and wanted to try it on. I have been told I was not allowed to try in store as it was an online order and fitting room was busy with instore customers. I have asked since when they had this rule, as I always ordered online and picked up in store and tried on, if not fitted and returned straightaway. She has told me this is a policy. REISS, PLEASE SHOW ME YOUR POLICY, IS ONLINE ORDER CUSTOMER BEING TREATED DIFFERENT AS INSTORE CUSTOMER?