Lloyds Bank Insurance
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Attempting to assist with 1 security issue seems to have raised another.
My local branch has experienced a spate of "grab and runs" after customers make a withdrawal from the on-site ATMs. A camera was then installed to gain additional CCTV footage of the thieves. Unfortunately, the positioning of the camera means that those standing elsewhere in the foyer can watch customers enter their PINs an the overhead screen. This obviously provides a further reminder to cover the keypad when entering one's PIN, but I am not clear that the positioning of the cameras was intended to make this essential? The positioning is also unlikely to put off any thieves given that they are already aware that they will be recorded on the pre-existing cameras; perhaps they will also appreciate gaining knowledge of the PIN, if they decide to take the cash and the customer's card?