Aegean Airlines
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Disaster Aegean Airline
When booking we had two choices, the cheapest one to go from RHO-ATH-BCN but arrive there at 01:00 am where there are no buses for our end destination (Costa Brava) or the more expensive one to go from RHO-ATH-SKG-BCN but arrive there at 17:00. So we took the second option as we were going there for a festival and we did not want to miss any of the events as they were starting on the 16th of May and also to take a bus from the airport of Barcelona to Costa Brava instead of a taxi that would cost a fortune. Then, due to about two hours of delay at the flight from ATH-SKG we asked if we are going to miss our transit flight from SKG to BCN, and if so to let us not travel to Thessaloniki and take the later flight from Athens. They told us that they will wait for us as it is a transit flight. We arrived there 5 minutes after the flight was scheduled, and of course they didn't wait for us, and they changed our tickets for the next day via Munich. We demanded that they change them back to go via Athens and then again Barcelona, which after 2-3 hours of waiting time and many food costs at the airport, they did. So we arrived at Barcelona at 01:00 after midnight and our only means of transport was a taxi, which costed us 170€, and of course we missed 1 day out of 4 of the festival. Of course Aegean doesn't want to refund any of these costs as they are a hugely dissapointing company with zero trustworthiness. Of course our journey has a part two of a disaster from Aegean, as they lost our bags on the return flight. We received one 24 hours later, and 3 days after we are still waiting for the second one, which surprisingly Aegean and their handling company does not even know if it is found, where it is or when it will arrive. Disaster airline, please avoid whenever possible. I know they technically have a monopoly in Greece, but please avoid.