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I dealt with Amy when I called to…
I dealt with Amy when I called to cancel an upcoming cruise. She was very professional, courteous, and knowledgeable. She explained the whole process including what fees I was responsible for that wouldn't be refunded, etc. Since I had a future cruise credit tied into the booking, along with the fact I intended to take a cruise in the future, she was able to assist me in re-booking a cruise for 2023. Kudos to Amy and Cruises.com for their excellent customer service! R Hudgins