ClickUp: Productivity Platform
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Terrible Customer Service Experience…
Terrible Customer Service Experience with ClickUp Our experience with ClickUp’s customer service has been nothing short of frustrating. Every time we reach out for support, we get bounced around from one representative to another, with no one truly understanding our questions. There is no continuity—every interaction feels like starting from scratch, and nothing ever gets resolved. Adding to the frustration, we are unable to speak to a real person, making it nearly impossible to get efficient assistance. To make matters worse, our account manager changes every few months, leading to further inconsistency and lack of accountability. This revolving door approach has been a red flag, and we are now actively looking for alternative software solutions that offer better support and stability. If customer service and reliability are priorities for your business, we strongly recommend exploring other options.