Disappointed customer

Oct 10, 2024

Host cancelled my booking because of…

Host cancelled my booking because of repairs three hours before check-in. I called him to find out if they offered late checkout and that's when he told me property was under major repair. Red Awning was unable to find me a single alternative option. This turned out to e a major issue because I was with five family members, two are in their seventies, and one child. Was able to secure another booking six hours later through airbnb.