Reiss
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Charged twice and won't refund
I was ordering a dress from their website. I selected PayPal to pay, it wouldn't process and I was asked to retry, which I did. I then checked my emails they've charged me twice and put through my order twice and its now my responsibility to return the order, even though I contacted them straight away to tell them they charged me twice. I now have to travel an hour to return the dress in a shop. I will never order again from the website. So much hassle.