Freebird Airlines
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Deeply Disappointed
Deeply Disappointed – A Word of Caution I rarely write reviews, but my experience with Freebird Airlines compels me to speak out. Upon arrival at Gatwick, I discovered my luggage had been damaged. I reported it immediately, following all of Gatwick’s official procedures. Despite this, Freebird later claimed I was “out of time” to file a claim — a statement both incorrect and dismissive. The real disappointment, however, has been their utterly inadequate customer service: slow, unhelpful, and entirely lacking in accountability. Caveat viator – let the traveller beware.