TopCar
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avoid, avoid, avoid!!!
We booked an intermediate car online. On arrival they had no intermediate cars & downgraded us to a compact & gave us free petrol. This was no use as we had 3 suitcases, 3 people & a set of golf clubs. We couldn’t fit everything in the car. On trying to explain that we couldn’t get everything in they just kept shrugging & saying we have no more cars! We unloaded & tried again & managed to squeeze everything in, just! We couldn’t however get the parcel shelf back in. We asked if we could leave the shelf in the office & they said no. So again we explained that we couldn’t get everything in the car as that had given us a car too small & not what we had booked. Again we were met with hostility & rudeness. There was no compromise from their end what so ever. In the end we left the parcel shelf there and walked off! On return we were again met with rudeness over the shelf not being in the car! We tried to explain but they just kept shouting at us! We left the keys and walked off! Shocking service!