Sears Home Services
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Zero Customer Support. ZERO.
Zero, and l mean ZERO customer service. Good luck speaking to a human or getting the technician to come back if they neglect to test their repair before they depart and you happen to be distracted and forget to ask them to test to see if the repair worked. SO FRUSTRATING!! You can only interact with an AI bot to schedule and ask questions to. My attempt to reschedule my technician to come back and complete the job was canceled. The bot had no record of my service order. This whole ordeal has been a debacle.