Sixt
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Sixt Olbia Airport - Avoid them and Andrea
I am writing to bring to your attention a troubling experience I had with Sixt at the Olbia Airport location on my recent trip. I had fully prepaid for a rental car through Expedia. However, upon arrival, I was informed that the car I reserved was not available, and the only option offered was an "upgrade" at an additional cost of €400. This was frustrating and unexpected, as I had already settled the payment in advance. The situation escalated further when I returned the car to Sixt Olbia airport. The return agent, Andrea, displayed unprofessional and aggressive behavior. When I took a photo to document the return time, Andrea yelled at me in front of other customers, demanded my phone, and refused to inspect the car. Instead, he forced me to go to another kiosk to complete the return process. His actions were intimidating and made me feel threatened and uncomfortable.