Trustadvisor
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Lyft allowed a thief driver who stole…
Lyft allowed a thief driver who stole my phone to accept a ride. I had to get the police involved and the case is still ongoing. Also charged a returned item fee when the driver never responded to my messages or over 20 calls from Lyft support. Shady, illegal business practices. It's disgusting that we have to live in this substandard rideshare duopoly.