TUI Cruises
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Would not recommend
Would not recommend. Ironically, the cruise was spoiled by the cruise experience team. The excursions are poorly organized and rushed. You will get little time to enjoy them. They also do not display travel time on all of their excursions, I assume they do this intentionally so you don't know that you'll be spending hours on a bus and little time on the excursion. Food and drinks we really good, cabin was great. The reason for the 1 star is down to the poor excursions and their lack of care to resolve issues. We spend £144 on a 8 hour trip, and only got to spend 1.5 hours there due to their poor planning. They offered is a £14 refund, yes £14. We declined and will never sail with them again. My wife asked the cruise experience team for information on local transport at one of the ports. They were rude and dismissive to her. Oh and don't bother trying to speak to reception about your issues. The don't care. Lastly, after we returned from the cruise we were sent a survey to complete, before we had the chance someone had completed it on our behalf. We only know this because Tui emailed us thanking us for completing the survey. It's very shady.