Hyatt Hotels
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Horrible
Absolutely disgusting. From the moment we arrived the checking in staff was trying to con us with up grades and promises. Admittedly they was a mix up on my end due to booking in. When this was sorted we was told to upgrade to a corner suite as it was bigger. Yes it was bigger but had 1 bed. We booked rooms with 2 beds. When I asked for a bed after sleeping on the floor for a night they tried to charge 75 dollars a night. Manager was good as he sorted it straight away. Checking in staff let’s this hotel down massive. Completely ruined our 4 day stag do. Bearing in mind where was a total of 11 of us in this party do not cheap.