18650 Battery Store
Read all reviews for 18650 Battery Store →
They are Great at Billing but NOT so much for customer support
My order was confirmed by email on 9/29/2023. My credit card was billed for $48.36 on 9/30/2023. Shipping was confirmed by email on 10/02/2023. I checked the provided UPSP tracking number on 10/07/2023. The latest USPS update stated that the label had been generated on 10/02/2023 but the parcel had not yet been received. I sent an email on 10/07/2023 asking why they had not given my order to USPS yet? No response as of 10/09/2023. Checked provided UPSP tracking number again on 10/09/2023. The status was exactly the same as on 10/07/2023. Called the store on 10/09/2023. The Rep said USPS sometimes doesn’t do proper scanning and logging so the status on the USPS website may not be accurate. The Rep claimed my order was given to USPS on 10/02/2023. The Rep said that I or they can file a claim with USPS. I chose that they file the claim. No telling how long that will take. I'm seriously considering contesting the charge with my credit card company.