Almighty Retailer
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Awful company
Awful company. Ordered an equestrian advent calendar in November. Showed shipping from USA, but never arrived. When I queried it they said they were sending a new one (this time from China?). Had to chase a lot (funny enough every time you chase the shipping got updated....). Eventually arrived 28th December. Product was a total joke, not as advertised, sizing was wrong, was cheap and nasty. Contacted the company and asked for a refund as not as described - offered £3. Went back and said not good enough, was then offered £6. I kept pushing and they told me I would have to return (to China!) at my own expense before they would process a refund. I have refused and continue to ask for a full refund. Have now contacted my credit card company to raise a dispute. AVOID!!