Optima Legal
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Terrible Customer Experience
They have an appalling website, the phone lines are useless. Avoid this business at all costs absolutely useless. They have a message portal for any issues, I have messaged at least 4 occasions, and havent had a single response. I phone their call centre and was advised that I need to wait for a response. I then called back with 30+ mins wait time on both occasions, I need to complete before the end of the month (tomorrow) and have been chasing this file up for the last two weeks and there are no updates from anyone in the business. The website is useless and there are no significant updates to my case.