ClickUp: Productivity Platform
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If I could give this company 0 stars I…
If I could give this company 0 stars I would. I have been using ClickUp for 2 years. Due to needing more space I decided to upgrade to premium. Unbeknownst to me, despite them advertising that up to 2 external members can be added for free, I had been charged for an additional 3 members yearly - that’s four times the fee per month!!! I received no confirmation via email or within the app that I was charged so was unaware of this until I saw the massive amount of money that had been attempted to be charged to my credit card. I complained to ClickUp, and the ‘best’ they could do was partially refund me for the 6 monthly charge for one member this year, citing their 30 day return policy. Despite me explaining that I had received no written confirmation of this unexpected charge, they then told me to check my junk email. Please stay away from their premium plans, super dodgy and I will be looking for alternative task management software.