Vivid Racing
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Terrible customer service
I bought a scorpion exo helmet, which retailed for $304 for $100 new. 2 days go by and i called to ask when my order woild be shipped and be expected to arrive as I had a motorcycle class within the week and the CS person told me it was cancelled tmdue to it not being in stock. I had cancelled my other order on Amazon because of the deal. I get it… they didnt have it in stock, understandable, it happens. I asked how they would rectify the situation. He offered me a full refund lmao… i was like can i get a discount on another helmet? Dude gave me an option for another exo with 10% off. What a slap in the face, from 66% off on my initial order to that was crazy… i asked to speak to a manager on several occasions with no luck. Highly unprofessional. I do not recommend ordering from here.