VIVID
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No responsibility
UPDATE: Repair done in February. The guy kindly replaced my tap and at time asked him if he could advise on my damaged push down plugs. Apparently they’re damaged when they get replaced if someone drops a tool on them, but I had to replace them even though it was clearly the person who originally replaced them at fault that they got that way. The guy had spares so replaced them which I thought was a nice gesture. Also, I had a thermal Imaging survey done as one bedroom is always cold in winter and because I didn’t have the report which I have chased several times and still nothing although I have been promised, vivid are not going to do anything about it so I’m looking forward to another cold winter but they don’t communicate that to you. You have to keep chasing for them to just basically say they’re not going to do anything about it. They don’t care if you lose furniture because of mould when you first move in or any other stress you are getting in. As long as you pay rent thats all they care about. Was in property for six months and needed to replace push down sink plug that wasnt working, was replaced and since then has discoloured and worn but cos I am out of defects stage it is my responsibility so tried to find one even with the original plumbers but message was ignored. Lawn replaced was a shambles and cannot cut it properly but now its my responsibility as conveniently it wasn’t replaced until after a year I moved in. Back fence is clearly different from neighbours but I would have to speak to opposite neighbours. Was told its not overlooked when clearly there is a great big house right in my view! Wish I never left Abri property. Been here 1.5 years and wish I could move. Having Vivid as a landlord is a nightmare.