Hyatt Hotels
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Theft and disgust at Hyatt House Rea…
Theft and disgust at Hyatt House Rea Farms in Charlotte I stayed at the Rea Farms Hyatt House in Charlotte, NC. It was a HORRIBLE stay!!!! Not only did the house keeper put a soiled toilet paper roll back for me to use after the toilet overflowed but she stole some of our Christmas gifts and said she took it out because it was trash. It was literally a FULL bottle of whiskey, a MyQ video camera keypad and a $200 Visa gift card. The hotel's assistant general manager called me to offer no monetary compensation but a free night stay. After going off and contacting Hyatt. She called me at 7:17am the next morning saying she quit because they had her so things that were beneath her. She said if I needed a statement from her for a lawsuit she was willing to assist me. I spent the day after Christmas in a hotel lobby waiting for the police and doing a police report instead of playing games with my family because they stole my stuff. Not to mention the guy at the front desk had a video recording of my room that the house keeping supervisor sent him while I was in the lobby with the police. Have yall ever stayed somewhere and they show you a video of all your items in a room?! The answer should be NO! Also, reminding you that she never mopped the floor after the toilet overflowed and put soiled toilet paper back on the roll for me to use. I already got a lawyer but definitely sharing so yall can avoid Hyatt House area Farms in Charlotte!