Nah

Mar 5, 2019

AVOID, BAD COMPANY

I hope you are reading this because you are researching the Company before buying tickets and not because you are another disappointed customer like many of us.. The company provides an unreachable phone number and they can only be reached via email, if you are lucky. Bought tickets a year in advance, two weeks after purchase I started enquiring about the tickets, I never managed to get confirmation of an approximate date of delivery. I immediately had a bad feeling about the company (no courtesy email received to confirm the purchase, difficult to reach etc), I considered getting a refund via PayPal but decided against it as this was a birthday present. One week from the event I started emailing again and, after several attempts, I received an email stating that my many email were "categorised as spam". I eventually received the tickets 5 days prior the event (goes without saying that this was far too late to make arrangements to attend and to use the tickets as intended, a birthday present). The face price for the tickets was £90 each, I paid £199 each. I understand the company needs to make a profit, but charging customers 120% of the tickets real value seems excessive to say the least. I clearly don't know much about rubgy and I actually was trying to buy tickets in the safest possible way, I was deceived by the website title to believe this was the official channel to purchase rubgy tickets. This is the official rubgy website: www.englandrugby. com