Hulala Home Inc
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Updated: Fixed issue
UPDATE: Hulala customer service was great to work with. They helped rectify the problem and I now have a new chair from them that works. Thx! I just received my chair and tried to set it up and I cannot get all of the casters to go properly into the spider base. I’ve pushed so hard and four of them are in but the fifth one is uneven and now I can’t get the others out of the spider base to make it even and the seat is now on the gas lift and I can’t get that to separate either. This is the worst chair ever. I’m so frustrated. I really wanted to love this. Please advise on what to do so that I can sit in a chair that is level. I can’t even begin to break this chair down to return it. The spider base looks like someone else had tried to put the casters into the spider base, but were unsuccessful and then returned the chair. I wish I could do the same