Avec Car Rentals
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Avec car rental is the worset liers
Avec car rental is the moat worst rental company we arrived to istanbul airport about 11 and we waited an hour for them to make the papers as stupid system where they ask about all information again eventhough they already have it all when we booked online inaddition there was 2 slow employees!!! When we went to take the car there was also only 2 emloyees serving many customers and customers were bothered and board because we waited one more hour to get our car!! On the next day a message appeared on the car screen to add blue liquid to the car but we didnt understand what does it mean ...we message the call center on the whatsapp number found on their website as it was written 24/7 but he didnt answer us at all!!! After few days we went from izmitbl to uldag mountain to have fun and suddenly the car didnt work ...we tried 8 hours to contact them they answer just few times but seriously they didnt do anything. A person there took us to a petrol station which was 40 away from the car and he took 1000 turkish lira and also the car didnt work.... A turkish person called the service company where he know someone there and they came and took us to bursa to the service company and we told them we have no place to stay and also they ignored!!! Me my husband and 2 children in the street and then a friend from istanbul booked us a night in bursa!! We payed more money because of them and it was a night mare!! The next day after contacting them 100 times at last they send another car to the hotel. I dont recommend to rent from such horrible company which doesnt care about her customers!!