Sears Home Services
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Part not available
Technician was fine. Home services texted me prior to his arrival to provide model # and problem with the appliance. Based on my description of cracked cooktop it was obvious the part needed to be replaced. Technician got here only to tell me the part no longer exists and then charged me $120 for his 5 minute visit. Part should have been looked up prior to visit so that there was no charge. Instead I was charged $120 to be told the part wasn’t available.