Sears Home Services
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The Very Worst Service in America
I called for A/C fix. 90 degree outside and A/C quit. They said they'd have a tech out on 8/15...2 weeks later. And the time window was 8am to 5pm. At 5:30pm I got an email saying they weren't coming. and new date was 8/22 between 8am and 5pm. At 5:35 I was told they weren't coming and got new time window of 9/2 between 8am and 5pm. Not allowed to speak to human. My account "was assigned" to an AI.