Lloyds Bank Insurance
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NO STARS..
NO STARS... Not interested in problem solving. My card was stolen so I phoned bank who froze account and sent out new card (PIN remain same I was told). After 1 week new card came. Tried PIN to withdraw money to payback what I had borrowed from family to buy food, fuel etc. Declined! Got in touch with bank, who said because I HAD needed new PIN, card was declined & account had automatically been frozen so I would need another new card & PIN - will take another week! After being put on hold for 50 mins I gave up. I will be moving my money the first chance I get. You'd think you were trying to steal THEIR money