Affinity Water
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INVOICE FRAUD - FAULTY METER
They installed a meter without our permission. For 4 years our bill was fine, suddenly they increased the bill from £40 to £112 per month. Our usage hasn’t changed, we don’t have a bathtub yet they recorded a usage of 261,000L of water being used when usually the usage is below 62,000L. This is INVOICE FRAUD what they are doing and clearly an issue with a faulty meter. Their complaints department don’t reply back either. This is a horrible company.