Home Instead Senior Care
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Did not find their promises fulfilled at anytime.
After 2 years dealing with Home Instead and during a hospital stay a welfare worker spoke to me regarding the expectation I should have experienced with my provider. A second stay in hospital another welfare worker spoke of similar expectations. I was very surprised to hear that both support workers had the same reaction, I had been self managing all this time. Home Instead were not fulfilling their part of the contract. I completed to ADA Australian who opened a case against rd Home Instead and agreed that I had been self managing. I had 5 care managers during this time and found mixed attitudes of rudeness, aggressiveness, poor communication, inability to provide suitable trades, miss direction and in some cases miss reputations of the truth. Looking back now I can see I was self managing but still paying their fees. Our contract terminates on the 12 th of February.