Optima Legal
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Confirmation of address
My remortgage process with Optima started over 6 weeks ago and they have not yet confirmed the address of the property. There was a small typo (an s being missed off the end of one word in my address) in the documents sent over by the lender. I have provided a photo of my driving licence as requested but the confirmation has still not been done. When I call them I am told to send a message in the portal. I have sent a message in the portal and have had no response or action from them. I'm incredibly disappointed and do not know what else I can do to try and progress this.