Halfords Retail
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Agree with others not the business it…
Agree with others not the business it used to be. Monday morning today at 10.30am needed headlight bulb, purchased at dunstable store and asked if they could fit and was prepared to pay £11.00 for the privelige. I was only customer in store with 4 staff on hand sitting and messing around with cardboard signs, waited a minute to be served and asked for fitting, told they are not fitting for an hour, thought don't bother to help me then I will fit myself but broke 501 bulb next to it in the process. Went elsewhere for that and fitted myself. I don't think I will bother with halfords anymore, you can't just walk in anymore and get any customer service, you have to make appointments and purchase online for the simplest things. Best to go elsewhere, and that dunstable store, well the people are rude, unhelpful and don't want to do anything, they are even dressed unpresentable and look like the type of people you wouldn't want to talk to let alone ask for help or service, it's really gone downhill over the years.