Webbox Pet Food
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I know this is a cheap brand so I only…
I know this is a cheap brand so I only buy suitable treats and chews for the dogs, and dry food for the foxes and hedgehogs when I can't find anything better in the shops. However there is a treat that my elderly JRT loves and as she is 16yr and has cancer in her mouth and elsewhere, I am happy to give them to her once in a while. I decided to try a different flavour and was appalled when I opened the bag as every treat was green and mouldy. I have emailed Webbox three times, sending clear photos, but they haven't even bothered to reply. Disappointing and dreadful customer service. I guess I shouldn't be surprised, but I won't be buying anything else from this brand. My local retailer, a large high street chain, who always had a good supply of their products has just stopped selling them entirely. Maybe that should tell me something!