IDP Education
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Very Disappointing IELTS experience and disrespectful customer service
I am extremely disappointed with their IELTS experience. First of all, they kept postponing my speaking test. Also they didn't notify beforehand I couldn't take any water bottle to the exam. Moreover, the examiner was very quiet and shy so that I struggled to hear him. When I contacted IDP to discuss the issues, they didn't accomodate my concerns. I emailed them to proceed with re-evaluation of the test but they keep me waiting endlessly. Today I gave them a call and they hung up the phone. Such a disrespectful manner!