Superdrug Online Doctor
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Totally abysmal service.
Totally abysmal service. I ordered medication online, submitted relevant documents, photos etc, Money paid on 15th August. 19th August was supposedly dispatched via Royal Mail with tracking. According to Royal Mail they were expecting parcel on 19th August, according to them they have still not received it. I have so far sent three messages via patient account, telephoned several times to be met with the same response, ' you are 11th in the queue' I continued to hold for 45 minutes.....no answer. I have also emailed them separately and still no response. My next course of action is to seek redress via my credit card which I used for payment. I understand they are unusually busy but after eight days and no response is beyond a joke.