Halfords Retail
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USELESS CUSTOMER SERVICE!!
I was out working as a gardener and was having trouble starting my pertol mower,nothing new there but usually a quick squirt wit damp start does the trick unfortunately I did not have any with me and rather than go all the way home I popped into my local Halfords to purchase some.AsI wandered aimlessly around the store looking for it I approached a young man on the checkout to ask him where I could find it he pointed out the relevant aisle and off I went ,now bear in mind I was in rather a hurry and still could not find it so I went back to the same young man who had been joined by three other colleagues and were all busy chatting away I asked him to come and show me the product as I still could not find it!! he told me there was a colleague on the help desk in the next aisle so once again I retuned to said aisle only to find there was no colleague there at all by now I had lost my patience and left the strore making very clear vocally what I thought of their so called customer service????,needless to say I will NEVER!! return to this store as I feel they do not deserve my custom,CUSTOMER IS KING!!,you would do well to remember that Halfords.